I purchased a season ticket pass for sky sports last year and sky have said that they will pause the subscription due to the coronavirus outbreak. Are now TV going to honour what sky have said.
Can you please respond asap.
Agreed. NowTV need to make some kind of announcement here, such as the ability to suspend the season pass and resume it at a later date, or extend it's validity to cover the resumption of the football season, whenever that might be.
Just been on to live chat, and apparently they are 'working on something' and 'you will get an email soon'. He wasn't able to give me any details as to what that might entail, however, so I guess we'll just have to wait and see...
Same! I’ve tried to speak to someone via the “online chat” and got computer generated unhelpful answers. Surely those of us who have paid upfront for the season will have our subscriptions suspended and they can start again when/if the football season continues. Alternatively, when the 2020/21 season starts, as is looking more likely!
Same - 2 months suspension needed please
it’s already 3 wks since I turned on sport
i purchase 10 month package - I don’t expect any money back just cessation and then extension of expiry date
bt sport were very easy to deal with
Now TV need address this. Even a holding statement to acknowledge that they are not delivering the live sports service would help. Not looking for a refund, but an extension to the pass, when live sport (esp football) returns would be reasonable and sensible.