29-07-2019 13:59
29-07-2019 14:09
Hi @Anonymous User
Sounds like some sort of phone scam to me.
If it was me i would contact live chat for reassurance that it is a scam and not legit.
Open the link below and select the most appropriate or nearest help topic, then once you reach the final stage, scroll towards the bottom of your screen page and click the drop down arrow below Get in Touch where you should see the contact option buttons for NowTV.
29-07-2019 16:25
30-07-2019 8:23 - edited 30-07-2019 8:25
@Anonymous User
The touch tone options will call expensive premium rate lines where they will endeavour to keep you on them for as long as possible.
Fortunately, you didn’t fall for it.
In general, no-one outside of your ISP can tie your phone number to your IP address, so when I get a live call from ‘Microsoft’ my response is “What IP address is this coming from, then?”, which of course they can’t answer, because it isn’t.
And they always hang up instantly when I then ask “Are your family proud of what you do for a living?’, which is apparently a particularly effective ploy.
30-07-2019 9:29
30-07-2019 10:01
@Anonymous User
Also useful in these cases, both for you to check, and to warn others:-