Payments doubled plus tv keeps buffering

[Tammy123]

I’ve noticed my payments have doubled in past 3months when an email advised me to do nothing if I wish to stay with my roll on contract which I did but only noticed now so called and she wanted me to cancel or take on a new contract but would not refund the over payments there’s taken wanted manager to call what a surprise no call back plus the buffering has gotten worse Very disappointed by this companies customer services 

[gavs82008]

@Tammy123 

See this link.
https://help.nowtv.com/article/changes-to-your-broadband-membership

Then using the final drop down question will give you the number to call to sort something out. 

Nothing will ever get sorted on here in relation to your account or broadband related.