Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Jchester
Newbie

‎27-11-2023 10:48

Charged twice

My payments doubled the start of this month. I missed the first payment but then made the payment. It says on my account payment made 03 November. My wifi has no been cut off and you are saying I have another over due payment ? But it’s not due till December 3rd 

0
1 REPLY 1
gavs82008
Legend 5
Legend 5

‎27-11-2023 10:56

@Jchester 

No we aren't 😛 this is a customer to customer forum only. So any account issues, you need to call the broadband team.

Use the 'How to get in touch' drop down when signed in for the number.

https://help.nowtv.com/get-in-touch/now-broadband-calls/managing-my-payments

FYI that I do not work for NOW, just a NOW customer trying to help
0