30-01-2016 7:12
Solved! Go to Solution.
30-01-2016 17:04
Hi @Anonymous User
Thanks for getting in touch with us. I'm sorry to hear you've been facing issues with your account.
I've sent you a direct e-mail about this, please keep an eye out in your Inbox/Spam/Junk folders
Thanks
Rob
NOW TV Team
30-01-2016 17:04
Hi @Anonymous User
Thanks for getting in touch with us. I'm sorry to hear you've been facing issues with your account.
I've sent you a direct e-mail about this, please keep an eye out in your Inbox/Spam/Junk folders
Thanks
Rob
NOW TV Team
21-02-2016 9:24
Hi
We've also had payments taken from our account which shouldn't have happened, £10 each month during the free promotional period (3 months with EE TV); please can you arrange for these to be refunded?
Many thanks
21-02-2016 9:36
@Anonymous User Welcome to forums
Unfortunately payment problems can't be resolved in this open forum.
You need LIVE CHAT
http://help.nowtv.com/article/None-of-the-above-vouchers-and-offers and click Contact Us in blue box at bottom left
23-02-2016 17:25
Hi @Anonymous User,
Sorry to hear about the issues you have encountered with your account.
I have sent you an email in regards to your query.
Please keep an eye on your inbox.
Thanks,
Karl
NOW TV Team
23-03-2016 21:49
Hi,
I've noticed I've been charged twice in March (17th & 21st) can someone tell me why?
Also why is it so difficult to send an email to anyone at Now TV? I've followed the instructions via this site and I cannot find the contact link?
thanks
Ray
24-03-2016 7:12
@Anonymous User NOW TV offer more than one type of pass. For example movies (£9.99) and entertainment (£6.99) are billed separately. They also have a number of sport passes. If you check your Purchase History you should be able to see what you are being billed for.
24-03-2016 7:31
25-03-2016 16:35
Hi @Anonymous User,
Thanks for getting in touch.
Just to let you know as your post is account related, we have sent you an email.
Please keep an eye on your inbox, we'll look out for your reply.
Thanks,
Karl
NOW TV Team
01-04-2016 11:07
Hi
I clicked too soon and didn't explain my problem. I have been using my Android phone to get NOWTV but my phone has gone wrong so now I have the NOWTV box. With this box do I get 3 months free again. The only reason for asking is I can see a payment of £6.99 which has been taken today.