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Anonymous User
Not applicable

PLEASE HELP!!!

I got my statement it says 5th September will it come out my bank in two weeks? 

3 REPLIES 3
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

From my understanding NowTV don't send out statements.

 

When you log into the NowTV website and go to My Account > Bills & Payments what date or dates does it show ?

 

Or have you signed up to NowTV Broadband and received an order confirmation that your Broadband live activation date is in two weeks time ?

 

If you are referring to the live Broadband date, then your first payment usually goes out on the date your NowTV Broadband goes live. 

Anonymous User
Not applicable
It says the 5th September I've already paid last month's
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

Perhaps take a screen shot and post the recent payment together with the up & coming payment from your My Account > Bills & Payment section of your account so somebody on the forum can see what's happening ?