Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

‎25-08-2019 13:51

Paid for entertainment but not getting channels

I have just taken a 3 month renewal offer and for entertainments on my nowtv box. The money has been taken, my account says I have paid but the box isn’t giving me access to the channels (says I need to buy a voucher or new pass) even when signed only?

 

 

 

 

0
1 REPLY 1
ukbobboy
Legend

‎25-08-2019 18:42

@Anonymous User 

 

Hi GCC

 

At a guess, it sounds like your Now TV box is logged into one account while your 3 Month Entertainment Pass is on another.

 

And as a precaution, after you've sort this problem out, put a secret PIN onto your Now TV account as a safeguard.

 

 

UK Bob

0