09-03-2015 16:03
LIVE CHAT NEVER EVER WORKS LIVE CHAT NEVER EVER WORKS LIVE CHAT NEVER EVER WORKS LIVE CHAT NEVER EVER WORKS LIVE CHAT NEVER EVER WORKS LIVE CHAT NEVER EVER WORKS LIVE CHAT NEVER EVER WORKS LIVE CHAT NEVER EVER WORKS.....COME ON SOMEONE PROVE ME WRONG BEEN TRYING FOR HOURS.........................................................
CAN YOU HEAR ME NOW TV CAN YOU PROVE ME WRONG YOU HAVE TAKIN MONEY FROM MY ACCT BY MISTAKE AND I WANT IT BACK....I SAID I WANT IT BACK I SAID I WANT IT BACK NOT TOMORROW NEXT WEEK ....TODAY I WANT IT BACK
Solved! Go to Solution.
13-03-2015 19:36
23-02-2016 11:14
Hi there @Anonymous User
Thanks for posting on our Forum.
I'm sorry to hear about your situation with your Sports Pass.
I've just sent you an email so we can get this sorted out as soon as possible. If you reply to that, we can move on from there 🙂
Thanks,
Ryan
NOW TV Team
10-03-2015 16:21
Ah at last!!
This is a VERY difficult website to use.
I have been trying to cancel my subscription for ages without any success.
I have tried the way you suggest but when it tells me they are sorry to see me go and I should click on 'continue', NOTHING HAPPENS.
I have also tried to get involved with live chat but the website is useless.
I am usually a very patient, polite person but because I forgot to cancel before the thirty days were up (I never watch the films) and got charged £9.99 and then tried to cancel without success, I feel very angry and frustrated.
Please, someone. Help me out.
I need help.
Thanks
28-08-2015 15:00
Hi
I am in the same position as others on here and need help in cancelling, please please please help me
11-03-2015 17:30
I cancelled NOW TV last month and it was confirmed as cancelled on my screen !! Yet I have been charged again !!!£9.99 I want a refund please... Can you please refund me and make sure it is cancelled ....
You make it sound so simple to cancel and having no contract but this website is so hard to navigate and to get your queries answers its a bit of a rip off !!!
11-03-2015 18:04
08-12-2015 10:33 - edited 08-12-2015 12:46
look i having trouble with billing twice on 6/12/2015 why i want 9,99 tranfered back in my bank account please
SCOTTANDMEGAN26
please i want my money put back in please contact me <details removed>
07/12/2015 | NOWTV.COM/BILLINGH | -£9.99 | £18.85 | |||
07/12/2015 | NOWTV.COM/BILLINGH | -£9.99 | £28.84 |
08-12-2015 10:37
Hi @Anonymous User
Thanks for your post. You will need to contact Live Chat. Click on this link http://help.nowtv.com/article/None-of-the-above and hit the Contact Us box on the left of the page, this will take you to the Live Chat & Email options (8am - Midnight).
Hope this helps
10-12-2015 20:32
Hi @Anonymous User
Thank you for getting in touch. It sounds very strange for you to have this many transactions in such a small period of time so I will need to look into this and send you an e-mail. Keep an eye out on your inbox.
Cheers
Ranj
NOW TV Team
11-01-2016 11:19
Hi I can not play any movies they say I use all my four devices and yet I can.t play on one device they say I have paid with a pass two month nowtv sky movies please help me.robert3287
11-01-2016 15:29
Hi @Anonymous User
I've just sent you an email so we can get this sorted out for you.
If you reply back to that email we can move on from there 🙂
Thanks!