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RoyB Mentor 1
Mentor 1

Re: Hi Minminx, Please find the answer to your question her...

@Simon-J 

 

Clicking that link in

 

https://community.nowtv.com/t5/Account-Billing/How-can-I-close-my-account-and-remove-my-details-I-do...

 

takes me to a place which tells me I don’t have sufficient privileges to go there 😥

 

Same with the Char-A one below it.


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Community Manager
Community Manager

Re: Hi Minminx, Please find the answer to your question her...

@RoyB ,

 

Thanks for pointing that out Roy, It looks like this thread is made up of related topics that have been merged together at some point in the name of housekeeping, some of which are really old and no longer relevant  (that reply was from 2012) I'll go through this post and tidy it up.

 

Thanks

 

Simon

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moogriff
Occasional Poster

Re: Hi Minminx, Please find the answer to your question her...

can I just have a phone number to cancel? The ‘help’ page is just taking me round in circles and every link on this thread is useless.

just a phone number so I can cancel how hard is that?

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RoyB Mentor 1
Mentor 1

Re: Hi Minminx, Please find the answer to your question her...

@Simon-J 

 

Thanks.

 

That answer may be old, but the question is still being repeatedly asked today.

 

It would be great if there was once again an official NowTV answer we could point people to.


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RoyB Mentor 1
Mentor 1

Re: Hi Minminx, Please find the answer to your question her...

@moogriff 

 

You can cancel passes for yourself under My Account/Passes & Vouchers.

 

Just make sure, when you cancel, that you go through all four screens, and check afterwards that the Pass does indeed show as Cancelled, with no upcoming payment scheduled.


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Focusculebro
First Poster

Re: Hi paddles Thanks for getting in touch with your query....

Was warned not to join this rip off, wish i,d listened. Oops, something went wrong again whilst trying to cancel subscription. 

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RoyB Mentor 1
Mentor 1

Re: Hi paddles Thanks for getting in touch with your query....

@Focusculebro 

 

If a company is judged by how it performs when things are going right, NowTV is pretty damn good.

 

If a company is judged by how it performs when things are going wrong, NowTV has a way to go...😤


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