20-11-2012 21:35
Hi,
How can I remove all my details from the NowTV website. It states that my account will be reactivated I watch another movie. I don't want this option. I want all my details (credit card, address, email etc) deleted after the trial has ended.
Thanks
02-03-2016 13:57
Hi @Anonymous User,
Thanks for getting in touch with us here at NOW TV.
I'm sorry for the issues you have encountered with your account.
I would just like to let you know that I have sent you an email in regards to your query.
Please keep an eye on your inbox.
Thanks,
Karl
NOW TV Team
20-03-2016 16:21
I was charged £6.99 from my bank account, despite opting for a free trial and then the same day cancelling my trial. I'm assuming that even owning a Now TV account means that money is paid to the company, which is something that was not told to me and I thought I was safe from money being taken since I don't have any passes as far as I'm aware. I tried to delete my Now TV account but found no success. I'm very upset about this and would desperately like my money back because I am paying for something I didnt know I was and I have not been using Now TV. I would also like my account to be deleted immediately after. Thankyou
23-03-2016 10:54
Hi @Anonymous User
As this is an account related issue I will send you an email soon
Thanks
Andy
30-03-2016 17:09
Please delete my account and remove my personal and card details immediately. I do not wish them to remain on this website any longer
04-04-2016 13:08
Hi @Anonymous User
As this is an account related query I will drop you an email soon.
Thanks
Andy
13-05-2016 19:07
I want my now TV account deleted right now, I keep receiving links to pages that will guide me on how to have my account removed but they lead nowhere. This is ridiculous.
16-05-2016 15:10
Hi @Anonymous User
I have replied to your other post.
Andy
23-05-2016 20:04
I WOULD LIKE TO DELETE OR DEACTIVATE MY ACCOUNT PLEASE
16-07-2016 21:12
Today my email seems to have been hacked and used to sign up for several different services including this Now TV. I have already deleted the pass that someone had signed up for but I would like to completely delete this account. What do I need to do to delete the account and information with it?
16-07-2016 21:17
HI @Anonymous User
Oh dear not good! Contact Live Chat to fully delete details. Click on this link http://help.nowtv.com/article/How-to-cancel-NOW-TV and hit the green Contact Us at the bottom of the page, this will take you to the Live Chat & Email options (8am - Midnight). Best to use a PC/Mac.
Hope this helps