20-11-2012 21:35
Hi,
How can I remove all my details from the NowTV website. It states that my account will be reactivated I watch another movie. I don't want this option. I want all my details (credit card, address, email etc) deleted after the trial has ended.
Thanks
05-02-2016 18:22
Hi @Anonymous User,
Thanks for getting in touch with us here at NOW TV.
Just to let you know, I have sent you an email n regards to your query.
Thanks,
Karl
NOW TV Team
05-02-2016 18:43
Could you please not try to take payment for renewal of now to movies as I have a voucher to apply? Thanks
05-02-2016 18:46
Hi @Anonymous User
To avoid payment being taken apply voucher.
05-02-2016 19:16
Hi, thanks for replying. Unfortunately, I am unable to apply voucher as now to are trying to take payment from an old bank card so option not available. Thanks again, Mark
06-02-2016 19:12
Hi @Anonymous User,
Can you please try applying your voucher code now.
Thanks,
Rich
The NOW TV Team
13-01-2017 13:00
Don't take payment out of my bank account 4 sport pass
13-01-2017 13:02
@Anonymous User wrote:Don't take payment out of my bank account 4 sport pass
Hi and welcome to the forum @Anonymous User,
For security reasons all 'account' related issues, are subject to the Data Protection Act, which means it's more appropriate for you to contact a NOW TV representative via the forums 'Live Chat' facility or 'Email' and make a 'direct request' to them instead of requesting them (or somebody who may be posing as them) to contact you!
The easiest way of accessing 'Live Chat' is by using a Windows or Mac computer, along with various many makes and models of mobile phones and tablets (provided their screen resolution is high enough). Here's what you need to do: -
Cheers
31-08-2016 16:44
Please may I have the link too? I have 2 months free but want to cancel before payments are taken.
Thanks.
31-08-2016 16:57
@Anonymous User wrote:Please may I have the link too? I have 2 months free but want to cancel before payments are taken.
Thanks.
Hi @Anonymous User,
Unless your NOW TV subscription is directly through Apple (via an iTunes account) or you've received a NOW TV promotional offer through Vodafone. The easiest way to cancel your NOW TV subscriptions is by using a Windows or Mac computer, not a mobile device, as their web browsers are not sophisticated enough to display 'pop-up' windows (ie: windows within windows). Also, Mac or IOS device users will require JavaScript support enabled in their Safari internet browsers. Here's what you need to do: -
Cheers
And just-so other NOW TV customers know: -