20-11-2012 21:35
Hi,
How can I remove all my details from the NowTV website. It states that my account will be reactivated I watch another movie. I don't want this option. I want all my details (credit card, address, email etc) deleted after the trial has ended.
Thanks
16-12-2013 15:38
Hi Carlos333,
Thanks for posting.
Please sign in and use the contact us page under help to contact us directly where we can access your details.
Thanks
Simon
NOW TV Team
17-02-2014 19:21
why have u asked me to sign in and contact u directly , im signed in to post here. and u have deleted everyone elses cc details without asking them to this. I have cancelled with u now please delete my cc details u r not allowedd to keep them if i dont allow u to which i dont.
17-02-2014 19:30
Hi Carlos333,
Thank you for your post.
As this is an account related matter it can't be discussed here publicly.
Kindly contact us on live chat to discuss this matter further.
Thanks,
Zaheer
NOW TV Team.
15-12-2013 21:14
Hi,
I would like my credit card details removing please. There is no need for them to be retained.
Thanks.
16-12-2013 15:40
Hi AddoAlbo,
Thanks for posting.
So we can do this for you please sign in your account and go to help from here use the contact us page and send us a message, this way we can access your account details.
Thanks
Simon
NOW TV Team
07-01-2014 16:46
please remove my payment card detials and cancel my supscription ASAP please
Regards
07-01-2014 16:50
Hi marianwalker123,
Thanks for your post.
I have sent you a private message about this.
Kind regards,
Henrik
NOW TV Team
08-01-2014 23:39
Removing my payment card details
09-01-2014 11:31
Hi Dainius,
Thanks for posting.
So we can do this for you please sign in your account and go to help from here use the contact us page and send us a message, this way we can access your account details.
Thanks
Simon
NOW TV Team
30-01-2014 17:27
I have been in touch talk on line and was told I could delete my details regarding my credit card immediately I had registered. I have tried desparately to find out how to do this and can't - what am I missing?
I bought the box from John Lewis and was told there were no charges - why did I have to give my CC details when I only want the NOWTV for free channels and BBC IPLAYER.
Having been forced to give them to get registered and receive the programmes I now want to delete my cc details how do I do this.
I do have a trnscript of the on line conversation whereby I was informed this could be done.
Thank you someone for your help here.