Hello, Would you kindly look at my phone charges. I have been charged for a number of calls from to my mobile and to my wife’s mobile. All on the same day for just a few seconds. Would you kindly refund this amount back to my account. Kind regards, Kevin
My understanding is that if you phone from your landline and have NowTV Broadband with the Anytime Telephone package, then if it's a UK mobile number and the call is less than one hour then it should be free.
Don't know if there is any caveats to this policy, maybe have a read of this linked help article to see if your calls was outside the Anytime bracket that doesn't apply.