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Anonymous User
Not applicable

Charges for unwanted services

Niw tv have just charged my account for services i havn't asked for. Absolutely ###### livid..how do i complain?

2 REPLIES 2
gavs82008
Legend 5
Legend 5

@Anonymous User 

You could try filling this form for incorrect charge. 

https://account.nowtv.com/payments/query/incorrect-charge

 

Otherwise this form is the only other way to get in touch. 

https://help.nowtv.com/complaints/tv

 

 

 

 

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

I've just had this happen too! A sky sports week's pass was charged to my account and it definitely wasn't purchased.