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PE
Advocate

Charged for service not using and unable to make contact

I have been charged for 'Boost' and did not subscribe to this - now unable to make contact to rectify or get refund 

1 ACCEPTED SOLUTION
redchiz1
Champion 2

@PE 

You probably had it bundled in with another offer and failed to notice. You can contact customer services by using the green Chat online button near the top of the page here

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2 REPLIES 2
redchiz1
Champion 2

@PE 

You probably had it bundled in with another offer and failed to notice. You can contact customer services by using the green Chat online button near the top of the page here

PE
Advocate

Yes that’s what has happened - thought I’d opted out - they are refunding many thanks