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Anonymous User
Not applicable

Cannot update card details

Hi,

 

Last month, I contacted NowTV as when I tried to update payment details, I got a white box saying "unexpected error occured" and sent to a sign up page.

 

2 laptops, 2 phones, 2 tablets all blamed.

 

This month, same issue, and my card details have been blamed, even though I can't amend them, and I still have the above issus.

 

I've since tried a new phone and tablet, and 2 public access points, and Edge,Chrome, Firefox and Opera broswers.

 

Any idea what's going on?

11 REPLIES 11
Anonymous User
Not applicable

high 

trying to up date card just keeps going back to same empty screen

schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

Have you tried another internet browser or another device with a browser on it when attempting to update your card details ?