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JYW1
Newbie

Cancelling

Please for the love of all that is good and right why should I have to click through 7 screens to cancel my Sports membership and Boost?

Just put a See Offers, Cancel choice on the first page.

3 REPLIES 3
redchiz1
Champion 2

No. Because when I cancel I want to see if there is a better deal in the offing. Happy to jump through a few hoops otherwise. 🙂

RoyB
Legend

@JYW1 

What we need is a consumer law that says it should be no harder to get out of a thing that it is to get into it.

Though marriage might have to be a bit of an exception 😛

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
redchiz1
Champion 2

@RoyB 

You think a divorce is easier than cancelling a NOW TV service? Steady on, mate!