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Anonymous User
Not applicable

‎12-02-2022 11:34

Cancelled BT order

I have my membership linked up to a cancelled BT order and just want to close my now tv account but can’t as it says bt still manage the pass when they dont

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1 REPLY 1
schnapps
Legend 5
Legend 5

‎12-02-2022 11:49

Hi @Anonymous User 

 

Not sure if you need to contact NOW live chat or BT TV support with regards to this.

 

Anyway start with NOW live chat (click on the green chat online button to reach out to them from the link page below).

 

https://help.nowtv.com/article/how-to-submit-a-complaint 

 

If they reckon it needs to be done through BT, then here's the BT contact details in the link below.

 

https://help.nowtv.com/article/contact-bt 

 

 

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