24-01-2022 18:21
Why are now tv taking payment for services 7days before they are due and wondering why they are not being paid,
Solved! Go to Solution.
24-01-2022 18:47
Is this TV memberships or broadband?
24-01-2022 19:21
Tv membership
24-01-2022 19:33
What TV memberships do you have?
All memberships are separate and can come out on different days.
24-01-2022 19:41
Cinema entertainment and boost it says they are all due on the 28th of each month but they have applied for them early this is not the first time seems to be a regular thing
24-01-2022 19:47
Use this link to make sure there are no duplicate accounts with the same payment details.
https://help.nowtv.com/article/find-an-account
It is possible there is a glitch on your account though. Worth highlighting the issue with staff via live chat, just make sure to click “chat online”.
https://help.nowtv.com/article/how-to-submit-a-complaint
24-01-2022 19:54
Ok many thanks for your help