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Advocate

Account charges

I’ve just had an email to say I was being charged for a sky sports day pass & a now tv boost, but I haven’t authorised this.

i cancelled all my passes last year & have never had a sports pass.

ive tried to fill out the form, but it keeps disappearing once I’ve filled half of it out. 
please can a refund be looked into? 
thanks. 

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Legend 5
Legend 5

Re: Account charges

Hi @HarriF 

 

The forum is mainly used by customers and you will be better off jumping over to live chat for account related matters or when seeking a refund.

 

To reach live chat open the link below, then click on the small blue arrow directly underneath How To Get in Touch, then select the TV option, then click on the green chat button that appears on screen.

 

https://help.nowtv.com/gb/get-in-touch/now-tv-account-payments/i-have-a-query-about-my-bill-or-payme... 

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