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GillT
Occasional Poster

Paypal

Hi
For some reason I am unable to join Now Tv with my bank card, despite there being funds available, all attempts to purchase anything are declined... I can’t even get the 7 day free trial..🤔
I have noticed that I can now pay with PayPal but can’t find any way to set up my account for it. The only options for payment is by bank card.
Any ideas???
Gill
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4 Replies
schnapps Legend 5
Legend 5

Re: Paypal

Hi @GillT 

 

To switch to Paypal payment you need to be an existing customer according to this linked help article below.

 

https://help.nowtv.com/article/what-payment-cards-can-i-use

 

With regards to using your bank card to create a NowTV account, the card needs to have either the Visa or MasterCard logo on it, the card needs to be from a UK registered bank where you are a UK resident 18 years old or over and have sufficient funds in your account.

 

I have come across people who have attempted to use up front pre paid credit cards setting up a new account encountering difficulties with the nowtv online system.

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GillT
Occasional Poster

Re: Paypal

Thanks.
I am using a Santander prepay card.
I have been registered for some time now but unable to watch anything at
all. It’s very frustrating!
Gill

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schnapps Legend 5
Legend 5

Re: Paypal

Hi @GillT 

 

See if NowTV live chat can assist you further.

 

Open the link page below and select the most appropriate help topic, then once you get to step 3, scroll down to the bottom of your screen page, where hopefully you will see Get in Touch (click on the drop down arrow below it to reveal the live chat button).

 

https://help.nowtv.com/gb/get-in-touch/

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caroline12
First Poster

Re: Paypal

how do i get the nowtv email address for me to be able to pay my bill via paypal 

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