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gc-gc
Newbie

‎15-03-2024 10:45

2 accounts - merge to 1

Hello

I seem to have accidentally openned 2 accounts with NOWTV

[email removed]

[email removed]

I seem to have got confused and activated subscriptions under both

I need to close one and have services stopped/refunded.
I'd like to only leave this account [email removed]

 

thanks

0
1 REPLY 1
commanda6
Legend 5
Legend 5

‎15-03-2024 13:51

@gc-gc , you'll have to speak to a live chat, follow the link below. While a phone or tablet will work its best to speak to the live chat on a computer 

After navigating to the link below. Expand the how to get in touch tab And then press the  'chat online' button

https://help.nowtv.com/get-in-touch/tv/change-my-account-details 

I hope this helps😀

I do not work for Now . I am simply a Now customer trying to help I am a Community Contributor This means that I know a lot about the service. But just like you I am still a customer. This means I cannot help you with issues that would involve looking into your account directly. A member of the now TV forum team or live chat will need to assist you with these issues.