Apps aren't working

[Anonymous User]

App on iPhone 6s and iPad 2 saying my log in details are not recognised, have reset password 3 times and can log in to post this?

They are both in my devices. Have tried uninstalling and installing app again but nothing is working 😞

[Simon-J]

Hi @Anonymous User,

Thanks for posting.

I'll take a look at this for you then send you a quick email.

Thanks

Simon

NOW TV Team

[Anonymous User]

Having the same problem as well with the app on iPhone6S. Reset password twice and still no joy!

[Anonymous User]

Hi @Anonymous User

I've made some changes behind the scenes, give it an hour and you should be able to log in.

Cheers

Andy

[Anonymous User]

I'm also having this issue 3rd day running also reset password 

[Anonymous User]

Hi @Anonymous User

Sorry to hear this.

Can we just check that you are based within the UK and your device isn't modified at all ?

Thanks

Andy

[Anonymous User]

Hello, this still isn't working for me. Thank you

[Anonymous User]

All good now, thank you!

[Anonymous User]

Same issue here...and I know that the login details are correct. iPhone 6 Plus.

[Anonymous User]

Hi @Anonymous User

Please see my post above.

Thanks

Andy