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Anonymous User
Not applicable

‎28-04-2016 10:51

Rejoined but can't watch anything

I've just rejoined but Now TV won't play on my ipad or iphone. I get the mesage about not being able to register any new devices until next month. I'd wanted to chromecast from the laptop but for some unique reason Now doesn't work with Chrome. (Suddenly remembered why I cancelled before.) 

 

 

How can I reset my device list? And so I can actually watch something now - not next month?

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Anonymous User
Not applicable

‎28-04-2016 11:38

@Anonymous User the quickest method is to jump on to Live Chat and explain your situation, they might be able to sort something out for you this month.
Visit http://help.nowtv.com/article/Managing-Devices
and at the bottom will be a Contact Us button, from here Live Chat should be available (hours are 8am-midnight).