15-02-2016 13:52
Solved! Go to Solution.
15-02-2016 14:03
@Anonymous User
Welcome to the forum.
Can you explain in a bit more detail what's happening?
Is it your Xbox that you are trying to watch on?
Are you you opening the NOW TV app on your Xbox and then it's playing music? By music do you mean the soundtrack to the programme/film you are watching?
If if its only the soundtrack you are hearing but the screen is purple try tuning off your Xbox and TV, removing the HDMI cable from both Xbox and TV and reconnecting, then try playing something again.
15-02-2016 14:03
@Anonymous User
Welcome to the forum.
Can you explain in a bit more detail what's happening?
Is it your Xbox that you are trying to watch on?
Are you you opening the NOW TV app on your Xbox and then it's playing music? By music do you mean the soundtrack to the programme/film you are watching?
If if its only the soundtrack you are hearing but the screen is purple try tuning off your Xbox and TV, removing the HDMI cable from both Xbox and TV and reconnecting, then try playing something again.
15-02-2016 14:57