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Anonymous User
Not applicable

‎21-05-2016 16:21

Unable to Watch NOW TV on Windows Laptop

Hello

 

I have just registered for NOW TV. With my account I can watch NOW TV fine on my Android phone and my LG TV.

 

However when I try on my laptop (Windows 7, Firefox) it does not work. I click to play a film, I see a message that it is obtaining a licence to play the video, then the following message appears, at the top of the screen in red:

"There's an error connecting, please try again in a few moments."

 

I have tried waiting some time then trying again. I have also tried rebooting the laptop.

 

Hope someone can help

0
42 REPLIES 42
Anonymous User
Not applicable

‎09-07-2016 13:38

In response to Anonymous User's comment

@Anonymous User

 

Sorry if I've missed something, but could you not get NOW TV to work on your laptop?

0
Anonymous User
Not applicable

‎09-07-2016 13:47

In response to Anonymous User's comment

That's right; it wouldn't work on my laptop. The details are in the thread.

 

Patrick

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Anonymous User
Not applicable

‎11-07-2016 10:57

In response to Anonymous User's comment

Hi @Anonymous User

 

I will go back to our team again and see what other suggestions they have.

 

Thanks

Andy

0