Wifi not working even after live date.

[Setup]

Does anyone care here why my wifi is not working even after live date.

[chilli2]

WiFi, or internet access? They are two separate things

Your WiFi may be working, you can see the WiFi network and connect, plus access other things on the network but you can not access the internet

Or the WiFi is off, but the router is connected to the internet and you can get online via ethernet

[RoyB]

@Setup 

‘Anyone here’ is your fellow customers, and of course we sympathise, but are powerless to help you.

And no-one from Now posts or monitors here; that isn’t what this Community is for 😢

But I’m sure Now would care, if only they knew of your issue. Have you told them about it?

The easiest way is to call 150 from a Now landline - which may or may not work despite the broadband being as yet unactivated - or take your pick of:-

0800 759 1213, 0330 041 2518, 0330 041 2462, 0330 332 3050, 0330 041 2473, 0333 759 4816

[chilli2]

When you get in touch make sure you specify if your internet is down, or your wifi is off . before you call also make sure that you have checked everything before hand

[gavs82008]

@Setup 

To echo what @RoyB says about customers only on here. See this link.
https://community.nowtv.com/t5/help/faqpage/title/what-is-community-for