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Jerry
Advocate

Broadband not working in bedroom

Broadband is virtually non existent upstairs. Never used to have this problem. Most times I lose connection altogether on my phone. Is there anything can be done to improve it? So frustrating and thinking of looking for new broadband supplier.

1 REPLY 1
RoyB
Legend

@Jerry 

A popular problem today 😛

My repeat of @Jayach’s suggestion is here:-

https://community.nowtv.com/t5/Setup-Performance/Broadband-slow-in-bedroom-furthest-away-from-router...

Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.