Wi-Fi

[Rachel29]

My hub is set up in my dining room however every time we go upstairs and into my room the Wi-Fi signal just randomly goes and it continues to come on and off when we are in our bedroom. Any suggestions?? 

[redchiz1]

Have a look at this help article:

https://help.nowtv.com/article/improve-broadband-speed

[gavs82008]

@Rachel29 

Outside of what @redchiz1 your other options are a brand new router bought by yourself or a wifi booster or wifi extender via powerline adapter.