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Nila
Advocate

One device shows no internet after wifi connection

I have been having an issue with my laptop for a number of weeks. I returned after some time away and my laptop can connect to wifi, but does not receive internet connection. I have tried flushing DNS, reconfiguring IP, updating drivers on wifi adaptor. I have split my wifi network into 2.4 and 5ghz channels. I still face the same issue only on this device. This laptop has no issue getting wifi from a mobile hotspot and other wifi sources, and the wifi has no issue with any other device. 

I can't get any work done from home while this continues and I am at a loss with no more options, does anyone have any ideas?

1 REPLY 1
RoyB
Legend

@Nila 

Reboot your router, and then when it has settled, reboot your laptop.

Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.