Hi @Anonymous User
The NowTV Hub 2 is purley a Router for access to the internet using your NowTV Broadband service.
To watch NowTV with the 6 month entertainment pass you need a supported playback device (see my previous posted help guide link) which normally NowTV don't provide has standard with their Broadband & Telephone package.
You can buy a NowTV smart box or NowTV stick from their website has an optional extra, but i would always pickup these devices from places like Argos, Curry's etc which usually works out cheaper than buying direct from NowTV.
Don't buy any device yet until we know the make and model of your TV, where you mentioned it was old (hopefully not an old CRT TV) where we need to establish if your TV supports HDMI.
Also i am assuming when the Engineer left your home you can gain wifi access from the NowTV Hub Router for things like your PC, smartphone etc.
You can normally tell if your internet is live and available by the three solid green lights on the front of the Hub Router.
If any of the lights is showing amber or off then there is something wrong with your internet connection.
Once you get back home, we await further information from you for us to hopefully come up with a fix or solution.
