27-03-2019 8:20
I have switched on my new broadband hub and it’s not showing the internet light..
my account went live yesterday, have unswitched it many times now and still not working
27-03-2019 16:13 - edited 27-03-2019 16:14
Hi @Anonymous User
Just wondering if you are now able to connect to the internet using the NowTV Hub router ?
Should the middle green internet light not stay permanently on the front of the NowTV Hub 2 router and your live date was scheduled for yesterday, then give the NowTV Broadband Team a telephone call.
You will find their phone number under My Account > Orders & Appointments by clicking the drop down arrow below the live date shown on screen.
27-03-2019 16:23
12-04-2019 1:14
Hi,
Did you get this sorted out okay? What did the Engineer do to fix it, and was there a charge for this?
thanks 🙂
05-06-2019 20:38
We are the same. No Internet light and various quotes of line faults or it's fine at their end. Engineer due on Monday!!!! And this is Wednesday. Absolute garbage. No Internet for 6 days. Unbelievable.
09-06-2019 16:45
Did this get sorted for anyone? What did the engineer do? I’ve got the same issue, supposed to be connected on the 6th and nothing.. and now i’m going on holiday so can’t even arrange a call out.. very disappointing
09-06-2019 21:32
10-06-2019 8:49
17-06-2019 11:09
17-06-2019 14:08