22-08-2023 19:53
Broadband has failed since this PM - orange light in centre of 3 on Hub. Im based in Suffolk - any service issue?
22-08-2023 20:30
@Frank1961
Below are some standard things you can and probably have done before calling the team.
Have you done a factory reset to the router indicated in the link below?https://help.nowtv.com/article/improve-broadband-speed
This link also shows any planned outages as well wide spread faults.https://help.nowtv.com/service-status
You need to call the broadband team. See link for number.https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1
