04-08-2023 17:50
Not a lot of point telling us, you need to report it to Now.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1
05-08-2023 13:19
05-08-2023 14:19
Check the wall socket by plugging something else into it.
Make sure the power cable is fully pushed home into its socket on the router.
Make sure that any power switch on the router is On.