20-10-2023 15:05
By calling the broadband team. Who will request for an OpenReach engineer to be sent, which will then install a new master socket in the place of choice.
If I were you, just invest in some powerline adapters or wifi boosters. As the waiting time for OpenReach could be a while.
20-10-2023 19:34
If you do get an Openreach engineer to move the master socket, (unless the current position is causing a health hazard) it will be chargeable. Whether Now will pass the cost on to you, who knows?
20-10-2023 22:36
Use a long(er) DSL cable, from the Master Socket to where you want the router to be.
But why do you want to move the router?
Perhaps we can suggest an alternative approach to fix the root problem.
20-10-2023 22:42
No plug near master socket 🙄
20-10-2023 22:48
Ah, that’s a good reason. Though how about running an extension mains cable from the nearest place there is a plug, and plugging the router mains lead into that?
20-10-2023 22:52
That's the setup at the moment in the kitchen lol
21-10-2023 24:14
There is another solution, one which I’m using. That is POE (power over ethernet). The Now router probably doesn’t use POE, but no matter. Assuming that you have an ethernet cable running from the router to somewhere near a power socket, all you need is a matching POE injector and POE splitter capable of supplying the required voltage and current. You put the splitter behind the router, connecting it to an ethernet port and the power port. The injector goes at the other end of your existing ethernet cable.
As I said, this is my setup. The router is on a shelf by the front door, and its power comes from a socket behind the TV in the living room.
You can get the injector/splitter on Amazon.
21-10-2023 1:37
Using POE wouldn't have occurred to me, but glad to hear it works for you.
If there is no power outlet near the master socket, you could definitely claim the use of an extension power cable is a trip hazard.
Openreach would definitely make sure power is available on new installs, but in the past it wasn't a requirement.
Do you know how long it will be before you can get FTTP (full fibre) because then all the copper wiring will be redundant?
https://www.openreach.com/fibre-broadband/ultrafast-full-fibre-broadband