I am having an absolute nightmare today. My Internet just suddenly cut out at 4pm. It signed me out and then told me there was a problem signing back in. It is now 10pm and I have no idea why it dropped, how long it will be down and if it is a nrletwork issue or specifically with my home.
I spent 2 hours on hold to the call centre before the line went dead and have gone round and round online for hours. Following every troubleshooting guide I can find.
If I run the service checker, it just comes back with a big red error message saying they can't check my service at this time.
I've had same issue, I'm in Essex nr London went off 3pm says outage but I don't know if that's a network issue or not. I found a customer service n in number so will try that. No issues with my line or router that I can tell.