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ygoulding
Newbie

Set up

I have set up an account for broadband, have had confirmation emails and my date that the broadband will go live (12/01/23), yet I still haven’t received any broadband box or heard from an engineer. I’ve attempted to track my parcel but there is nothing being provided.

1 REPLY 1
gavs82008
Legend 5
Legend 5

@ygoulding 

Not much can be done on here I am afraid as we are all customers like yourself. Best to call the broadband team.

https://help.nowtv.com/get-in-touch/now-broadband-calls/switching-to-now-broadband-or-moving-home

NOW Broadband Members can call us 8am–8pm, 7 days a week.

03300 412518

FYI that I do not work for NOW, just a NOW customer trying to help