Solved: Engineer - NOW Community

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I have just join Now Broadband and tv. Do I need to have an engineer vist. If so, to do what?

1 Solution

Have a nosy at this link.

https://help.nowtv.com/article/i-ve-ordered-now-broadband-what-happens-next

If you need to call to find out for sure, number found on link below.

https://help.nowtv.com/get-in-touch/now-broadband-calls/installation-and-setup

NOW Broadband Members can call us 8am–8pm, 7 days a week.

03300 412472

FYI that I do not work for NOW, just a NOW customer trying to help

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3 Replies

Have a nosy at this link.

https://help.nowtv.com/article/i-ve-ordered-now-broadband-what-happens-next

If you need to call to find out for sure, number found on link below.

https://help.nowtv.com/get-in-touch/now-broadband-calls/installation-and-setup

NOW Broadband Members can call us 8am–8pm, 7 days a week.

03300 412472

FYI that I do not work for NOW, just a NOW customer trying to help

Thank you - I have an active BT phoneline, so all should be well. Openreach are banned from my house! 🙂

Go to your online NOW account under My Account > My Broadband & Calls > Orders & Appointments and it will give you an indication of the progress of your order plus delivery update of the NOW Hub Router, plus this section will advise if it's a self install or requires a home engineers visit.

If you have an existing BT phone line and a suitable BT Master Telephone Socket, then usually it's a self install.