Hi I have new WiFi room stats and they need to connect to a 2.4ghz WiFi. I have the now tv hub two which I've read online uses both 2.4ghz and 5ghz . My stats won't connect so I'm guessing its using the 5 ? How would i go about changing it over? Tech is not my strong point
Before calling the number provided by @ukbobboy
Try this link
Hub Two is dual-band (2.4GHz and 5 GHz). Splitting these bands to create 2 different Wi-Fi networks can help to improve the speed to your devices. Here’s how to do it:
If you haven't got access to a laptop with an Ethernet cable you can skip step 1 of @gavs82008 useful instructions, where you just need a PC, Laptop, Tablet, Smartphone with an internet browser on it to access the NowTV Hub 2 webpage settings to split the 5ghz & 2.4ghz wifi bands on the Router.
I am assuming you are using the NOW Hub Router 2 ?
When you open the Hub Router via your internet browser web settings towards the top left there should be a wireless tab and once you click on it you will be prompted for the username & password, where you type admin & nowtv (all lower case).
Then once the default username & password is accepted you should see two tab screen pages with 2.4ghz & 5ghz, then follow the step by step instructions previously mentioned on this thread and hit the green Apply button.
You need to make the necessary changes on both 2.4ghz & 5ghz screen tabs.
if you get stuck, then hold in the reset button on the back of the Router for about 15 seconds and then try again.