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Vic2
Advocate

Cant set up the broadband

Engineer arrived at my house. He said my property is fttp only( fibre to the premise) and there is no copper plant available. Please advise.

1 REPLY 1
gavs82008
Legend 5
Legend 5

@Vic2 

You need to call the broadband team in the morning. Frankly I’m shocked that you were even able to order broadband on the FTTC network.

Unless did you get this?
https://www.sky.com/broadband/buy/now-powered-by-sky?dcmp=ssf-now-disc-ff100

Make sure to be signed in for the call centre info and use the ‘How to get in touch’ drop down.
https://help.nowtv.com/get-in-touch/now-broadband-calls/switching-to-now-broadband-or-moving-home

FYI that I do not work for NOW, just a NOW customer trying to help