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Expert 2

Cancelling Broadband

Unfortunately have cancelled broadband for a better deal elsewhere.  Bearing in mind that Now Broadband were aware I would be leaving, was charged for a full months broadband.

A credit has been applied to come back to me in 28 days, but really I shouldn’t have to wait, as it is an overcharge.


I contacted Now on live chat, nothing they can do, I have to wait.  Find it wrong it’s an overcharge, why should it sit in sky/Comcast’s bank account, when it should be back in my bank account.


Others be warned!

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