16-06-2021 17:34
Hi. My mum wants to cancel her virgin tv and phone (she doesn’t have broadband) and go with nowtv entertainment, phone and broadband. However she wants to overlap them so she can get used to the nowtv before losing access to the programs she has on the virgin box. And she wants to keep her phone number. Is this possible? Thanks for any help.
16-06-2021 17:45
@Anonymous User
Technically you can start watching NOW straight away, assuming she has a compatible device.
https://help.nowtv.com/article/what-devices-can-i-use-to-watch-now
As for keeping the landline, yes I hear that it can be done.
https://help.nowtv.com/article/how-do-i-switch-to-now-broadband
If I were you, give the broadband team a call to find out the options for internet and phone.
https://help.nowtv.com/get-in-touch/now-broadband-calls/switching-to-now-broadband-or-moving-home
NOW Broadband customers can get in touch anytime between 8am–11pm.
16-06-2021 18:41
Thanks for that. The concern is if she’s overlapping surely that would create a problem with her keeping the phone number? It’s not a deal breaker I’m just trying to make it easier for her.
16-06-2021 19:06
@Anonymous User
The main thing was to ensure she was used to the TV side of NOW?
Which can be started right now effectively, you can watch NOW the second you sign up and purchase a TV membership.
16-06-2021 19:22
The problem is she does not currently have broadband at all so can’t have NOWtv yet. She’s used it at ours ok(ish) but I think she’s concerned about the amount of programs she has recorded on the virgin box she currently has.
16-06-2021 19:35
@Anonymous User
Best to way to work out is determine what shows are available to watch on demand via NOW.
Most shows will indicate when they are expiring from on demand.
If it’s not a Sky channel, like Alibi or W unfortunately these channels are not available to stream.
Whereas anything from BBC, ITV, channel 4/5 will be on their respective catch up apps.
16-06-2021 19:45
Thanks loads. It will save her a bunch of money at the end of the day (virgin have become so expensive since) and also mean she doesn’t have to worry about ‘recording’ shows or worrying about them overlapping with another show.
16-06-2021 20:14
@Anonymous User
Tell me about it, I had full blown Sky TV 6+ years ago and leaving for NOW was the best thing I’ve done.
The prices for Sky and Virgin TV is just ridiculous.
What I prefer about NOW and streaming services is that you can cancel whenever you want. Also you could have the service for 1 month if you needed it as a one off.
16-06-2021 21:11
Exactly! My mum is paying over £60 for basic tv and phone. That’s nuts. I told her she can have movies for a month at Christmas if she wants with nowtv. I think it’s great. Would recommend it to anyone.