17-10-2022 12:12
can someone please advise why i had no broadband between 00:30 to about 05:00 this morning please- kept on trying the 'fix' and nothing - just came back on and would like to know why as no emails etc received warning me of an outage etc- cheers
17-10-2022 12:18
@Anonymous User
Are you based in Dundee?
https://help.nowtv.com/service-status
Otherwise you need to call the broadband team. You won't get any updates by staff on here I am afraid.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1
17-10-2022 12:29
17-10-2022 13:48
@Anonymous User
Who were you expecting to email you, and how did you think it was going to get through?
17-10-2022 14:35