Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
marmi2023
Advocate

‎11-09-2023 16:40

is my tv compatiable samsung

i have a samsung model UE48J5100AK  version 02 it was a gift about 4 years ago and i want to know if its compatiable without any now box

0
3 REPLIES 3
schnapps
Legend 5
Legend 5

‎11-09-2023 16:48 - edited ‎11-09-2023 16:49

Hi @marmi2023 

This is a J series model from 2015.

Where according to this NOW article in the link below NOW only supports Samsung 2016 models onwards.

I am assuming there is no NOW App showing in the TV Apps Store ?

https://help.nowtv.com/article/what-smart-tvs-can-i-use-to-watch 

marmi2023
Advocate

‎11-09-2023 16:55

no ther is no app. does this mean i need a now box? if i do how do i order one?

 

0
schnapps
Legend 5
Legend 5

‎11-09-2023 17:00

Hi @marmi2023 

You will need something suitable from this list in the link below.

https://help.nowtv.com/article/what-devices-can-i-use-to-watch-now 

NOW don't sell their NOW streaming boxes or Sticks anymore, where they have been discontinued for a couple of years now.

If you don't own a suitable device from the list, then look at something like a Roku or Amazon Fire Stick.