Same here still..... I decide to switch back to Apple TV and works like a charm there. Unfortunately there are quite some new features missing there (e.g continue watching, watchlist). Annoying it’s still not fixed!
The same for me. On the black Friday deals I bought the 1 year pass with the nowTV stick and they refunded the cost of it ( the stick only) on my request. With it there are subs. Unfortunately I 've got one more Samsung tv where it is still an issue