28-01-2024 18:39 - edited 28-01-2024 18:43
Roku Streaming Stick 4k here - I am paying for boost and def getting HD as the channels have HD beside them and I'm also getting 50 fps & multi screens etc but the 'Watch in HD with surround sound etc' boost message is still showing on the tv guide. Is this a bug? Its a bit annoying as it takes away a line of the tv guide.
28-01-2024 19:28
What happens when you sign out and back in on the device?
28-01-2024 20:04
@gavs82008 Yeah I've tried that and its still the same- its no big issue just a bit annoying
28-01-2024 20:43
Very weird, outside of deleting and reinstalling the app and making sure the stick is fully updated I am stumped! Best to report to staff and hopefully they can sort it out.
You want live chat which is accessed by using the ‘How to get in touch’ drop down. Just make sure to be signed in.
https://help.nowtv.com/get-in-touch/tv/problems-watching-now