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BenBignell90
Advocate

Device limit reached

‎25-01-2016 8:08
Hi, purchased NowTV a few weeks ago and received a prompt last night whilst trying to watch a film that I had reached device limit. We've logged into Now tv on iPad, Apple TV and a you view box however none of these are now working. I feel a bit bummed that I'm paying out and can't sit and enjoy a film where I want to watch it! Is there anyway this can be reset?

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the-nadger
Legend 5
Legend 5

Re: Device limit reached

‎25-01-2016 9:24

 

@BenBignell90

 

Have a read here http://help.nowtv.com/article/Simultaneous-Streams

 

You'll find a blue box with Contact Us at bottom left

 

That'll take you to LIVE CHAT where a staff member should help

 

As a general note you can only use 2 devices at same time


Please click on Thanks if I've helped. I'm a Community Contributor not staff.
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