notice saying I am on multiple devices and I am not

[kay111]

I am getting the sign out of other devices notiifcation but I am not signed in anywhere else. I have tried signong out of all devices but it hasn't worked

[RoyB]

@kay111 

Did you swap from one device to another without properly closing the stream on the first device?

That will cause this issue for a single solitary user.

It will clear in its own good time - about 20 minutes - so it should have cleared now.

Signing out of all devices will not make this happen any quicker, however,

But if it is still present from the original 20:54 report ( and it’s not the case that it has come back because you did it again), please post again for more advice.

[gavs82008]

@kay111 

To echo what @RoyB says this link will cover everything in more detail.
https://help.nowtv.com/article/managing-my-devices

Since you tagged in Mac, assuming browser? Which means that each browser session counts as a new device, as stupid as that might be. You still need to do a clean exit of the stream.

That said if the browser crashes etc then that is obviously out of your control.