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Very Poor streaming quality on MacBook

I've been having a really poor streaming experience with the NOWTV app through my MacBook Pro. I've read that you only receive 720p or 1080p with Boost, so I added Boost and there is literally zero improvement (see images) . Trying to watch F1 and the picture keeps flicking back and forth from,  I don't know, 240p-720p (at best). Asides from a new smart TV does anyone know of any solutions as this is just unwatchable especially when Netflix, Youtube etc all manage 1080p+ no problem.

Images showing what I'm getting:

2 Replies
Legend 5
Legend 5

Hi @ezmarok

I don't use a PC or Mac watching NOW, but the maximum PQ stream on these devices are capped at 720p even with Boost. 

I would try something like Google Public DNS on your Mac if it's possible to see if the picture using NOW is more stable.

If you have an existing TV with a HDMI port on it, then instead of buying a new smart TV just use something like a Amazon Fire Stick or Roku Player. 



There’s a TV, or a monitor, on the wall in those pictures, seemingly relaying what the MacBook is showing.

If its HDCP is up to snuff, you could probably plug a Firestick or Roku into that.

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
If you take an offer that comes with a ‘free trial’ of Boost or another Membership, Cancel them straight away. You will still get the full duration of the trial, and if you decide you do want to continue with one or another of the trial products, just revisit the Cancel, and UnCancel it.