Updated software counts as a new device?

[Anonymous User]

Hi

I wanted to watch a film but the software needed updating, once the update was installed I got an error message telling me that I already had 4 devices registered despite the fact that the PC I was using was one of them.

[schnapps]

@Anonymous User

Jump over to live chat and explain to them what's happened, they should be able to sort this out for you.

Here's a link page for live chat.

https://help.nowtv.com/contact-us/managing-my-devices